Returns & Refunds Policy

Returns & Refunds
No returns or exchanges on beading supplies items. 

We will refund items, if there is missing items or due to our human error or if damaged in transit.

*Due to manual measurement, please allow a few differences, the dimensions/mesurements are for reference only. Please note that because of the difference in lighting effect, the brightness/contrast settings of the  phone/computer display or the colour tone of the website photos may be slightly different from the actual product. AB Resin Gems can vary due to the nature of the AB plating process, which may cause slight variations.* 


Contact us if you have missing or damaged items from your order, we will be happy to help you! Please put your order number and any information to help identify your problem in the comment section. 💜 Our customer service staff will respond between 1-3 business days to emails. 💜