Sundaylace Creations
Purchase Order & Invoice Policy
Effective Date: May 2025

Introduction

At Sundaylace Creations, we strive to provide clear and efficient processes for our customers. This policy outlines the procedure for ordering, invoicing, and payment when utilizing Purchase Orders through our Shopify platform. Compliance with these policies ensures smooth transactions and timely delivery of products.

Purchase Order & Payment Procedure

Order Placement
Customers place an order via our Shopify website using Electronic Money Transfer (EMT) during checkout. Customers are encouraged to include all relevant details necessary for order fulfillment.

Invoicing & Purchase Order Submission
After confirming the order, Sundaylace Creations will send an invoice to the customer.

• The customer must review the invoice and provide an approved Purchase Order (PO) in response.

Order Fulfillment
Upon receipt of the approved PO, we will prepare and ship the products to the customer as per the order specifications.

Payment Terms

• Payment must be shipped via check or EFT within 30 days of the invoice date.
• The invoice will specify the total amount payable, including applicable taxes.

Late Payment & Fees

• Payments received after 30 days from the invoice date will incur a 10% late fee on the total outstanding amount.

The late fee will be added to the invoice balance and must be settled promptly.

Payment Confirmation & Reconciliation

• Once payment is received, Sundaylace Creations will confirm receipt and update our records accordingly.

Additional Terms & Conditions

• Shipping & Delivery:
  Products will be shipped promptly after receipt of the approved PO 2-5 business days. Shipping costs are included in the invoice or specified at purchase.

• Taxation:
  All invoices will include applicable Goods and Services Tax (GST) or Harmonized Sales Tax (HST), based on the customer's province, in compliance with Canadian tax laws.

• Disputes & Discrepancies:
  Any billing or order discrepancies must be communicated within 7 days of invoice receipt to ensure prompt resolution.

• Record Retention:
  Copies of POs, invoices, and payment records will be maintained for a minimum of 7 years, in accordance with Canadian accounting standards.

Contact & Support

For questions or further assistance regarding this policy, please contact us at:
Email: help@sundaylacecreations.com
Phone: 902-304-6008

Thank you for your cooperation and for choosing Sundaylace Creations. We look forward to serving you!