Order Tracking

Looking to track your order? When your order ships out, you will
receive a shipping confirmation email from sundaylacecreations@gmail.com with your orders tracking number included in it (if your choose parcel or Express post, this does not apply to Standard Letter mail). Please check junk mail if you have not gotten an email. 


Depending on the product ordered, the e-mail could take up to 4
business days to be sent once the product is processed. Once you receive the email, follow these steps to easily check on your delivery status. 

1. Locate your tracking information from your confirmation email. 

2. Visit the Canada Post website: 

https://www.canadapost.ca/trackweb/en#/home

 

2. Enter your tracking code, provided in the shipping confirmation email. 

3. Click Track button

Things to keep in mind:

Order Numbers don’t instantly update with available Delivery Status. If your tracking number entered shows that it is currently unavailable, do not be alarmed – Your order has been shipped out and is in transit to the local post office. Tracking should updating within a few business days.

Depending on the order processing time, the e-mail could take up to 5
business days to be sent. Once you receive the email, follow
these steps to easily check on your delivery status.

Have any questions? Please view our FAQ page.

Bead with a Happy Heart

Contact us if you have missing or damaged items from your order, we will be happy to help you! Please put your order number and any information to help identify your problem in the comment section. 💜 Our customer service staff will respond between 1-3 business days to emails. 💜