"Canada Post continues to see significantly increased parcel volumes as Canadians adopt different shopping behaviours during COVID-19 and the holiday season. To help manage these high parcel volumes, Canada Post has adjusted our service standards to better reflect the current situation and manage expectations. Our on-time guarantee remains suspended for all services. While we remain committed to providing timely and reliable service, given the unpredictability of the COVID-19 situation, delivery standards remain subject to change."

Updated November 2, 2020

 

https://www.canadapost.ca/cpc/en/our-company/news-and-media/corporate-news/coronavirus-disease-covid-19.page